BENCHMARK REPORTS ACROSS 4 INDUSTRIES

See Exactly Where your Fulfillment Stands, Across 100s of Real Brands

We placed real orders, tracked every step from checkout to unboxing, and turned the data into four industry reports you can benchmark against today.

DTC Files 4.3

Get all 4 Reports & See How Your Brand Stacks Up 

 

Download the reports and gain:

Checkout conversion tactics used by top brands

Real fulfillment and shipping time benchmarks

Post-purchase email flow completion rates

Actionable 'growth gap' recommendations

From Checkout to Unboxing, We Tracked It All

Checkout & Shipping Options
Post-Purchase Comms
Fulfillment & Shipping
Delivery & Unboxing

The journey begins before the purchase is complete.

We analyzed how brands turn purchase intent into action at checkout, from cross-sells and subscriptions to free gifts, returns, and social proof. We also evaluated how shipping is presented, including pricing transparency, delivery speed, free shipping thresholds, and overall flexibility, like international options and localization. We tracked where brands miss opportunities to drive revenue and loyalty, and how small friction points can lead to abandoned carts.

Gain Valuable Insights

0 %
Of all orders arrive with issues
0 %
Of brands miss out on capitalizing on post purchase offers
0 %
Of all orders arrive late
0 %
Of brands miss all critical post-purchase notification touchpoints

See What Customers Actually Receive

Unboxing is where anticipation meets reality, but it’s built on everything that comes before it. From checkout to delivery, each step contributes to how that moment feels. We documented how orders arrived across 100s of brands to understand how well the journey holds up. The result is a clear view of what customers actually experience.

Get the clarity you need to optimize your fulfillment operations today.