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↘ Peak Readiness Checklist

IS YOUR 3PL READY
FOR PEAK?

Fourteen questions every ecommerce ops manager should be asking before peak season hits — and exactly when to ask them.

120
90
90–120 Days Out
Jul — Aug
EARLY PLANNING
01
What was your on-time SLA last year during peak week?
02
What was your accuracy SLA last year during peak week?
03
Can you receive and shelve pre-peak inventory in time — and does your warehouse have the space?
04
What contingency plans do you have in place for the unexpected?
  • Inclement weather
  • A wild surge in sales
05
Can you help forecast inventory needs?
06
How do you support gift-with-purchase and holiday kitting at peak volumes?
60
30
30–60 Days Out
Sep — Oct
OPERATIONAL LOCK-IN
07
By what percentage do you anticipate orders to surge — and how are you planning for our specific volume increase?
If they don't know, they're not planning for your success.
08
How many additional staff are you adding over peak season?
Staff lift % ≥ order surge %e.g. 3 extra bodies for a 20% surge doesn't add up.
09
Do you know the cutoffs by carrier — and have they been communicated to our team yet?
10
What carrier capacity and peak surcharges should we expect — and have they already been shared?
11
Will any of your SLAs change during peak?
14
PEAK
14 Days Out (or less)
November
FINAL CHECK
12
Who is my dedicated point of contact during peak, and what can be done for escalation if something goes sideways?
13
Is there real-time visibility on order status and backlogs?
14
What's the plan for January returns?
Peak season has enough surprises already. Fulfillment shouldn't be one. If your 3PL can't answer these confidently — that's your answer.
Shipfusion is peak-ready 99.9% accuracy — every order, every time.
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BFCM 3PL Audit Checklist